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Review and Community scan

Retention / Level 0 / planned

Review platforms where you appear, your response rate and whether a community exists where customers help each other.

Public footprint only. No login. About 20 seconds.

The 4 checks

  1. 01Review platforms foundpasswarnfail
  2. 02Average rating and countpasswarnfail
  3. 03Owner response ratepasswarnfail
  4. 04Community presencepasswarnfail

What this scan checks

Review platforms where you appear, your response rate and whether a community exists where customers help each other.

Status

This module is on the roadmap. The checks listed above are the ones it will run. Each returns a finding with evidence, a recommendation and an effort estimate.

Which audit fixes it

Findings from this scan map to the growth audit audit.

Questions

What does the Review and Community scan check?
4 checks: Review platforms found; Average rating and count; Owner response rate; Community presence. Each returns Pass, Warn or Fail.
Does it need account access?
No. It runs on your public footprint from the domain alone.
Which audit fixes these findings?
The Growth Audit ($3,500, 2 weeks).